The price is too high for the quality and they definitely do ot stand behind their products. The clerk told me he could not refund even though it had not even been opened. The first time I called I was told that a supervisor would call me back but to just deduct the amount of the charger from balance owed in the mean time. The security deposit refund is the refund of the security deposit you paid Verizon Wireless at the time you established service, which will be applied to your account upon satisfactory payment history or upon disconnection of service. If you live in Virginia, Verizon holds your deposit for six months. You are such a big company, I can't imagine how this would cause you any loss to refund my money. I will never recommend Verizon and if you are in good luck getting out. The FCC urgently needs to investigate and take whatever action it can to get the problems fixed and consumers' overpayments back. Now, they're starting to get results. Since we bill in advance for certain services, when a customer disconnects service they may end up with a credit balance on their final bill.
Verizon customers can use their My Verizon account to easily check the status of any refunds in progress. I don't recall getting my refund. What should I do?.
You may return or exchange wireless devices and accessories even by mistake, after the return period, you will not receive a refund and the. Verizon Wireless will issue a security deposit refund check for any remaining credit after any outstanding balance owed on the account is satisfied. When will I receive my security deposit refund?
Will I still receive my security deposit refund if my service is interrupted prior to.
I've gotten nothing but a run around from them for the past month while they do absolutely nothing to take care of the extra charge. Visit Community. Finally, a creative individual got my account to work in a roundabout way and also sent me a label. Though he is upset that his bills remain higher that what he said they should be, Lake said the complaint served its purpose.
I called to switch to the edge 3 hours after I ordered 2 weeks in advance. Galaxy S5 This return was on a jon Lingerfelt acount my nashville tn just been through chemo and all that goes with so I guess crazy costs!!
Refunds Verizon Billing & Account
It is now June 20th and no money.
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|So I called, waited on hold for 20 minutes, and when the person answered, he patiently listened to my plea, then started telling me that I was completely right and that he would be willing to give me a new phone and a discounted rate.
How can they keep something that is not theirs in the first place? I told them I was more interested in finding out how I was being charged a 71 gigabyte overage," said Kehoe, who'd never had a major problem with Verizon in 13 years. There are so many on the internet so the most you can get is maybe 10 bucks. I draw low income an had to not pay on a bill to go get this new phone.
You might have to contact the prepaid customer service number at or the. Verizon Wireless cannot process any claims, or provide refunds, for lost or Once we receive your complete and undamaged returned equipment, we will issue. I need guidance for cancellation of verizon prepaid plan.
customer service number at () or not adding funds to your account.
Colleen Boothby, a telecommunications regulatory lawyer in Washington, D. Verizon had never done that before, Griffin said, so she had no reason to look at the box on the shelf.
Video: Verizon customers getting money back Get a Verizon Refund
It is also important that you pack the merchandise in its original shipping container. Really didn't help.
Security Deposit Refund FAQs
Customers who pay a security deposit at the time of their order will have that refunded when certain conditions apply. I am very mad. Verizon insisted that one phone used a whopping 1.
Please contact me if anyone happens too come across a miracle and can figure out where they send phones.
It was sure out of my account but my phone was never activated. I bought a verizon wireless phone and have had nothing but trouble.
I don't know how this will end, I'm not paying for a device that I returned and Verizon verified they have. David Smith, executive director of Horizon Education Centers, had been battling Verizon for three months over the bill, which was 10 times higher than the normal bill.
Verizon Wireless Return Policy
I purchased a starter kit for a byop device I had.